The survey showed what members had witnessed. And it showed they didn't know how to manage when the elderly people they were caring for were being abused.

So a document was produced and launched here in the House of Parliament, because we have to get every Member of Parliament really looking at what is happening in their constituency. We have to get them talking to their local trust or authority and asking questions.

We then took the document to the Trade Union Congress and we launched it there. The CDNA is affiliated to the TUC as a trade union, and the TUC represents over 7 million people as members of trade unions.

The trade union movement should be very interested in what is happening to their members, and to their retired members. We're part of the trade union family, and part of society.